Operations Manager

1 month ago
Job Summary
  • Job Location: Upper West, Upper west, , GH
  • Job Function: Product & Project Management
  • Employment Type: Full-Time
  • Minimum Experience:
  • Minimum Qualification: First Degree
  • Age Range:
  • Preferred Gender: Any
  • Salary:

Job Description

Responsibilities & Deliverables

Production Planning and Execution:

  • Oversee the daily, weekly, and monthly production planning for all Mega Hubs.
  • Collaborate with Mega Hub Site Supervisors to ensure production goals are met and troubleshoot any issues that arise during execution.
  • Optimize production workflows to maximize efficiency while minimizing costs, ensuring a lean operational model.
  • Analyze complex data and make strategic decisions to implement cost-saving strategies throughout the operations, ensuring that production and logistics are handled economically without sacrificing quality or safety.
  • Work closely with other managers to assist with the planning of external logistics, ensuring smooth transport of commodities between Supporting Hubs, Mega Hubs, and Trade Hubs.

Operational Oversight:

  • Track production metrics and performance to ensure alignment with the Mega Hub’s operational targets.
  • Ensure that all Mega Hubs, Supporting Hubs, and Trade Hubs are fully operational, with teams completing their daily schedules efficiently and in accordance with company standards.
  • Monitor and manage overall production schedules at each Mega Hub, ensuring alignment with strategic goals and production targets.
  • Develop and refine standard operating procedures (SOPs) for site operations to ensure consistency, efficiency, and safety across all hubs.
  • Provide mentorship and support to the operations team, fostering a culture of continuous improvement and collaboration.

Safety and Compliance:

  • Ensure that all hubs adhere to health and safety protocols, complying with industry regulations and company policies.
  • Schedule regular safety audits across Mega and Supporting Hubs to identify potential risks and areas for improvement in collaboration with the Technical Department.
  • Lead efforts to continuously improve safety standards, providing training and resources as needed to site supervisors and staff.

Inventory Management:

  • Oversee the management and accuracy of all commodity inventories across all Mega and Supporting Hubs, ensuring accurate stock levels and preventing loss or wastage.
  • Collaborate with site supervisors to maintain detailed records of stored commodities, silo usage, and warehouse capacity.
  • Ensure that all hubs use the company inventory management systems effectively to track commodities, reducing discrepancies and losses.

Process Improvement and Reporting:

  • Continuously evaluate the efficiency of operations across all hubs, identifying opportunities to improve processes, enhance productivity, and streamline workflows.
  • Communicate operational performance, challenges, and improvements to senior management, providing data-driven reports on key metrics.
  • Develop and implement operational improvement initiatives that support company growth, profitability, and long-term sustainability.
  • Collaborate with Finance and HR teams to ensure alignment on budgets, hiring needs, and resource allocation for all Mega and Supporting Hubs.

Equipment and Facility Maintenance:

  • Ensure all hubs are properly maintained, including the upkeep of silos, warehouses, and operational equipment.
  • Coordinate with the maintenance team to schedule preventive maintenance and handle emergency repairs, minimizing downtime.

Basic Qualifications

  • Bachelor’s Degree in Operations, Logistics, Supply Chain Management, Business Management, or a related field.
  • 7-10 years of experience in operations management, with at least 5 years in a supervisory or managerial role, preferably in the grain processing or agricultural sector.
  • Proven track record of managing multiple sites or large-scale operations in a fast-paced environment.
  • Strong understanding of production planning, inventory management, and logistics coordination.
  • Demonstrated ability to develop and implement cost-saving strategies while maintaining high operational standards.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in inventory management systems and other relevant software.
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
  • Must have a license to operate a motorcycle in Ghana (or willingness to obtain one).

Additional Skills

  • Knowledge of grain storage best practices and silo/warehouse management is an asset.
  • Master’s Degree in Operations, Logistics, Supply Chain Management, Business Management, or a related field is preferred.
  • Familiarity with health and safety regulations in the agricultural and industrial sectors.
  • Experience with continuous improvement methodologies (e.g., Lean, Six Sigma) is a plus.

Professional Traits Required for Success in This Role:

  • Results-oriented with a high standard of excellence.
  • Passionate about improving the lives of smallholder farmers in Africa.
  • Exhibits excellent judgment and strategic thinking while maintaining tactical execution.
  • Innovative mindset with a drive for continuous improvement.
  • Strong ability to inspire and motivate teams.
  • Thrives in an ambiguous and fast-paced work environment.
  • Enjoys working in a collaborative and impact-driven setting.
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