• Job Location: Accra, Accra, , GH
• Job Function: Human Resources
• Employment Type: Full-Time
• Minimum Experience:
• Minimum Qualification: First Degree
• Age Range:
• Preferred Gender: Any
• Salary:

Key Duties & Responsibilities

• Provides strategic support for the development of HR policies across the organization, ensuring the adoption of best practices that promote equity and diversity.
• Leads industrial relations activities, including union relations, staff welfare, and safety.
• Develops programs and initiatives that enhance staff commitment and improve the workplace environment, providing metrics for measurement.
• Develops human resource operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Leads the selection, placement, and retention processes for the right caliber of employees.
• Ensures compliance with state and local legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on necessary actions.
• Liaises with legal counsel on legal matters, ensuring the provision of all required and relevant documents/information for legal cases and the protection of organizational interests.
• Oversees all HR initiatives and systems.
• Supervises HR activities related to Compensation & Benefits, Payroll Administration, Leave Administration, Staff Welfare, Performance Management, Training & Development, and Employee Relations.
• Produces HR analysis reports regularly, analyzing trends, interpreting and communicating findings, and making recommendations to the Managing Director.
• Provides support to management and staff through correspondence, reports, and developing schedules to resolve various employee issues related to welfare and benefits administration.
• Oversees Health, Safety, Security, and Environment (HSSE) initiatives.
• Supports management in handling staff discipline issues.
• Performs other ad hoc tasks as assigned by management.

Key Performance Indicators (KPIs)

• Continuous improvement in the efficiency of the HR system in terms of both cost and quality.
• Effectiveness of policies and initiatives to resolve anticipated issues.
• Full understanding, clear interpretation, and effective implementation of HR policies and procedures.
• Strategic alignment of key HR functions with organizational objectives.
• Accurate reports based on set HR metrics, delivered by the 7th day of the following month.
• Full compliance with documented timeline commitments (tasks, assignments, and meeting action items).
• Ensuring adherence to annual performance appraisal timetables, escalating non-compliance as necessary.
• Timely, accurate, and efficient payroll administration, leading to zero losses and minimal complaints.
• Zero lapses in HSSE, preventing avoidable accidents.
• Strict adherence to recruitment closeout time, ensuring positions are filled within six weeks after approval.
• 100% industrial peace and minimal disruptions to operations.

Responsibility for Assets

• Financial: Ensuring value for money in purchasing safety equipment, staff transportation costs, and third-party agency charges.
• Informational: Custody of HR policies, security and protection of confidential employee data, and integrity of HR information systems.
• Physical: Standard work equipment and company vehicle.
• Human Resource: Recruitment, compensation, skills development, performance assessment, discipline, motivation, health, and safety.

Required Knowledge, Skills, and Abilities (KSA)

• Knowledge of contemporary HR principles, daily HR activities, and Ghana Labour and employment laws, regulations, and practices.
• Strong planning, organizing, coordination, motivation, and control abilities.
• Computer literacy (MS Word, Excel, Database Software, Email).
• Knowledge of HRMS, payroll management, and workforce analysis.
• Strong written and oral communication skills to prepare correspondence, make recommendations, and communicate effectively with employees and management.
• Ability to drive with a valid driver’s license.

Academic Qualifications and Experience

Minimum Qualifications: First Degree or Master’s Degree in a relevant field.

Years of Experience: 8-10 years of relevant experience. 

FMCG experience (preferably in a world class company) is a must

Key Competencies

• Relationship Building: Developing and maintaining strong business relationships with internal and external clients.
• Planning & Organizing: Effectively managing complex business issues.
• Communication: Ensuring proactive and effective communication with internal and external stakeholders.
• Achieving Results: Setting work priorities and seeking resources to achieve strategic objectives.
• Negotiation & Influence: Persuading and managing stakeholder expectations for long-term business success.
• People Development: Setting work standards, coaching, and mentoring employees to enhance performance.
• Innovation & Change: Encouraging creativity, managing change, and fostering a culture of innovation.
• Strategic Focus: Making informed, strategic decisions based on complex situations.